Drive Growth through Customer Success

Track churn, renewals, and expansion in one place. SaaSGrid helps you understand what keeps customers around — and how to improve it.

Trusted by leading SaaS Companies

Drive Growth through Customer Success

Track churn, renewals, and expansion in one place. SaaSGrid helps you understand what keeps customers around — and how to improve it.

Trusted by leading SaaS Companies

Customer retention drives SaaS success, but tracking it by cohort, segment, or product can be complicated. SaaSGrid clearly shows who’s staying, who’s leaving, and why. Monitor churn and renewal rates, proactively manage expiring contracts, and dive into retention trends by customer segment. With SaaSGrid’s insights, you’ll have the data you need to keep customers engaged and renewing.

Track Churn, Renewals, and Expansion Rates

See how customers are renewing, growing, or leaving over time. Analyze retention across your entire customer base with real-time visibility.

Cohort & Segment Retention Analysis

Break down retention by customer cohort, industry, region, or plan type. Spot patterns, highlight risks, and double down on what’s working.

Stay Ahead of Renewals and Expirations

Track upcoming contract renewals and product-specific retention. Ensure your team has the insights to take timely action — before it’s too late.

Trusted by Thousands of Leading SaaS Businesses

I’ve worked at large SaaS organizations and never had this level of reporting pre-IPO. Even then only FP&A and Ops had access to the data- with SaaSGrid we have finance, sales, and the entire exec team fully in sync. The SaaSGrid team has been a great partner to Tecton.
Akash Bose
Director of Sales Operations, Tecton
SaaSGrid is Sonar's source of truth for our SaaS KPIs. We use it to monitor our business health, set goals, run board meetings, and even pitch investors.
Jack McGlinchey
Co-Founder, Sonar Software
Before SaaSGrid, we had to manually download Salesforce reports every quarter and spend days modifying, calculating, and verifying the data to ensure it was up-to-date. Since implementing SaaSGrid, we are able to monitor sales and renewal progress in real-time, and generating board reports takes minutes instead of days.
Diane Garcia
Director of Operations, Scratchpad

Insights on SaaS Metrics and Reporting

Get the latest on product updates, expert tips, and key SaaS metrics to help you scale smarter.

Announcements
Enhanced Data Filtering, Drill-Downs, and Integrations: Q1 2025 Update
Insights
Why Efficiency Matters Day 1
Announcements
Webinar: Filtering your Data in SaaSGrid
Announcements
Merging, Segmenting, and Personalizing Data in SaaSGrid
Software Development
Tools
The Inputs Driven CFO
Announcements
SaaSGrid's New Look
Announcements
The Pipeline Metrics that Matter
Announcements
SaaSGrid is now SOC 2 Type II compliant!
Tools
New Groupings, Metrics, and Integrations
Software Development
We Raised $3.3M to Set the Standard for SaaS Metrics
Software Development
Tools
How to turn Salesforce into a SaaS Revenue Engine
Software Development
Tools
The SaaS Metrics That Matter
Software Development
Tools
Accounting for Customer Success
Software Development
Tools
Can your company raise in a downturn?
Software Development
Tools
We Launched non-Cohorted Retention....Use at your own Risk
Software Development
Tools
It's Time to Build Your 2023 Plan

Ready to bring clarity to your SaaS metrics?

Say goodbye to messy spreadsheets and disconnected data. With SaaSGrid, get real-time financial and operational insights in one place—so you can scale smarter, faster.